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If you require emergency services – police, fire, ambulance – call 911.

Guelph, Wellington, Dufferin (includes Orangeville, Shelburne, Fergus, Arthur, Elora, Erin, Rockwood, Puslinch, Mount Forest)

  • Addictions, mental health and crisis services available 24/7 at Here 24/7 by calling 1-844-437-3247 (also serves Waterloo)
  • Crisis support available 24/7 from Community Torchlight  by calling 1-877-822-0140
  • Support for people who are lonely, confused, or in distress can call Community Torchlight at 1-888-821-3760

Grey and Bruce Counties


  •  Youth that need help or support can call Kids Help Phone that offers 24 hour, bilingual phone web, and referral services at 1-800-668-6868 or text CONNECT to 686868 
  • Trans Lifeline is a hotline open for trans people who need support that can call 877-330-6366
  •  Talk4Healing is a helpline for women for Indigenous women across Ontario that can be reached at 1-855-554-HEAL(4325)

Out On The Shelf Inc.

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Out On The Shelf is an inclusive LGBTQ2IA+ library and resource centre. We strive to provide a safe space for all members of the queer and trans communities and their allies.

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